PRIVACY POLICY

Effective Date: August 2025

Honey Tree Granola ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our business.

1. Information We Collect

Information You Provide to Us

  • Contact Information: Name, email address, phone number

  • Order Information: Product preferences, pickup preferences, payment information

  • Communication: Messages sent through our contact forms or direct communication

Information Automatically Collected

  • Website Usage: Pages visited, time spent on site, browser type

  • Device Information: IP address, device type, operating system

  • Cookies: We may use cookies to improve your website experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and our products

  • Respond to your inquiries and provide customer service

  • Improve our website and services

  • Send occasional updates about new products or special offers (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business (e.g., payment processors)

  • Legal Requirements: When required by law or to protect our rights and safety

  • Business Transfer: In the event of a sale or transfer of our business

4. Payment Information

  • Payment transactions are processed through secure third-party services (PayPal, Venmo)

  • We do not store your complete payment card information on our servers

  • Payment information is encrypted and handled according to industry standards

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we have about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal requirements)

  • Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking

Our website may use cookies to:

  • Remember your preferences

  • Analyze website traffic and usage

  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Massachusetts Privacy Rights

As a Massachusetts business serving local customers, we comply with applicable state privacy laws and regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

Last updated: August 2025